For the Introduction to Hotel Operations or Introduction to Lodging course in Hospitality Management departments. Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager. Detailed information addresses the operating departments of a full-service hotel: Human Resources; Controller; The Front Office; ...
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For the Introduction to Hotel Operations or Introduction to Lodging course in Hospitality Management departments. Prepare future hotel general managers to efficiently supervise and run a midsize full-service hotel. Hotel Operations Management provides an up-to-date and comprehensive examination of all aspects of hotel administration from the viewpoint of the hotel general manager. Detailed information addresses the operating departments of a full-service hotel: Human Resources; Controller; The Front Office; Housekeeping; Food and Beverage; Safety and Property Security; Sales and Marketing; Accounting; and Facility Engineering and Maintenance. In-depth discussions highlight the importance of human resources in the labor-intensive hotel industry, franchising and contract management of properties in an ever-decreasing "Mom and Pop" segment, and hotel management in a global environment. Updated throughout to ensure that readers have the latest information, the Third Edition also includes new case studies, an entirely new chapter on guest services, and new end-of-chapter questions. This accurate book will give prospective hotel managers insight into all of the procedures effective managers use to ensure their hotel's--and their own--success.
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Add this copy of Hotel Operations Management (3rd Edn) to cart. $93.67, poor condition, Sold by Anybook rated 5.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 2017 by Pearson.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has hardback covers. In poor condition, suitable as a reading copy. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 1450grams, ISBN: 9780134337623.
Add this copy of Hotel Operations Management, 3rd Edition to cart. $29.94, new condition, Sold by discount_scientific_books rated 4.0 out of 5 stars, ships from Sterling Heights, MI, UNITED STATES, published 2016 by Pearson.
Add this copy of Hotel Operations Management, 3rd Edition to cart. $34.69, new condition, Sold by Express_Books rated 5.0 out of 5 stars, ships from New Castle, DE, UNITED STATES, published 2016 by Pearson.
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New in new dust jacket. International Edition, Paperback, Brand New, ISBN and Cover image may differ but contents similar to U.S. Edition, Printed in Black & White. End Chapter Exercises may differ. No CD/Access code. Legal to use despite any disclaimer, We ship to PO, APO and FPO adresses in U.S.A. Choose Expedited Shipping for FASTER DELIVERY. Customer Satisfaction Guaranteed.
Add this copy of Hotel Operations Management to cart. $44.48, fair condition, Sold by Goodwill Industries of Tulsa rated 4.0 out of 5 stars, ships from Tulsa, OK, UNITED STATES, published 2016 by Pearson.
Add this copy of Hotel Operations Management to cart. $46.42, fair condition, Sold by Goodwill Industries of S.W.FL. rated 5.0 out of 5 stars, ships from Fort Myers, FL, UNITED STATES, published 2016 by Pearson.
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Fair. Used book with normal wear. Can include dents & dings or slight peeling & creasing. Used books may have some highlighting or underlining notes or stickers with some wear showing on the cover. All books are donated and are in used condition.
Add this copy of Hotel Operations Management to cart. $54.99, fair condition, Sold by FirstClassBooks rated 4.0 out of 5 stars, ships from Little Rock, AR, UNITED STATES, published 2016 by Pearson.
Add this copy of Hotel Operations Management to cart. $56.19, very good condition, Sold by Sunshine State Books rated 4.0 out of 5 stars, ships from Lithia, FL, UNITED STATES, published 2016 by Pearson.
