This text looks at operations management from the value perspective, with value defined as a dynamic concept that brings together the issues of performance, cost, competitive reactions and customer expectations. This value-driven perspective allows students to view each activity in the operations management system in terms of its ability to enhance value. Students should learn to evaluate: who current customers are and who new customers will be; what the customer wants; the degree of overlap between the current operations ...
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This text looks at operations management from the value perspective, with value defined as a dynamic concept that brings together the issues of performance, cost, competitive reactions and customer expectations. This value-driven perspective allows students to view each activity in the operations management system in terms of its ability to enhance value. Students should learn to evaluate: who current customers are and who new customers will be; what the customer wants; the degree of overlap between the current operations management system and the demands and expectations of customers; how to structure the OM system to deliver value; and how to measure performance. The text emphasizes process and process analysis, particularly TQMN, ISO 9000, and benchmarking, as a useful way of looking at and understanding operations management systems. Real-world industrial cases are used in every chapter, illustrations present alternative issues and perspectives, and On the Job boxes feature examples from industry.
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Add this copy of Operations Management: a Value-Driven Approach to cart. $1.99, good condition, Sold by BookDrop rated 4.0 out of 5 stars, ships from Phoenix, AZ, UNITED STATES, published 1996 by Richard d Irwin.
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A copy that has been read remains in good condition. All pages are intact and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear and the copy can include From the library of labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation if you're not satisfied with purchase please return item! Ships via media mail.
Add this copy of Operations Management: a Value-Driven Approach to cart. $3.98, good condition, Sold by ThriftBooks-Dallas rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1996 by Richard d Irwin.
Add this copy of Operations Management: a Value-Driven Approach to cart. $5.00, good condition, Sold by HPB-Red rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1996 by Richard d Irwin.
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Add this copy of Operations Management: a Value-Driven Approach to cart. $5.00, very good condition, Sold by HPB-Diamond rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1996 by Richard d Irwin.
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Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Operations Management: a Value-Driven Approach to cart. $6.39, very good condition, Sold by HPB-Emerald rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 1996 by Richard d Irwin.
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Very good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority!
Add this copy of Operations Management: a Value-Driven Approach to cart. $10.39, very good condition, Sold by BayStateBooks rated 5.0 out of 5 stars, ships from North Smithfield, RI, UNITED STATES, published 1996 by Richard d Irwin.
Add this copy of Operations Management: a Value-Driven Approach to cart. $26.14, poor condition, Sold by Anybook rated 5.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 1996 by Irwin/McGraw-Hill.
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This is an ex-library book and may have the usual library/used-book markings inside. This book has hardback covers. Clean from markings. In poor condition, suitable as a reading copy. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 2150grams, ISBN: 9780256123814.
Add this copy of Operations Management: a Value-Driven Approach to cart. $47.76, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 1996 by Richard d Irwin.
Add this copy of Operations Management: a Value Driven Approach to cart. $52.00, like new condition, Sold by A2ZBooks rated 4.0 out of 5 stars, ships from Burgin, KY, UNITED STATES, published 1996 by Richard d Irwin.
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As New. Text appears clean, cover is in very good condition. Quantity Available: 1. ISBN: 0256123810. ISBN/EAN: 9780256123814. Pictures of this item not already displayed here available upon request. Inventory No: 1560733349.
Add this copy of Operations Management: a Value-Driven Approach to cart. $52.91, new condition, Sold by Opa! Books rated 5.0 out of 5 stars, ships from Carson City, NV, UNITED STATES, published 1996 by Richard d Irwin.
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New. New Inside and Outside. Clean and crisp pages w/no markings! You will be pleased. Excellent book! ( z1s135D ) Some very minor shelf wear on cover. ** Fast Shipping! **
