This volume brings together a representative sample from the growing body of work in qualitative research in technical communication. Including examples of qualitative methodologies--including ethnography, case study, focus groups, action research, grounded theory, and interview research-- used by technical communicators to strengthen their practice, the result is a rich harmony of perspectives, as diverse as the field of technical communication itself. Read More
This volume brings together a representative sample from the growing body of work in qualitative research in technical communication. Including examples of qualitative methodologies--including ethnography, case study, focus groups, action research, grounded theory, and interview research-- used by technical communicators to strengthen their practice, the result is a rich harmony of perspectives, as diverse as the field of technical communication itself. Read Less
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