Analyse and address organisational challenges using real world examples Service Operations Management, 5th Edition, by Robert Johnston et al. is a market-leading text on service operations management and provides a clear understanding of how service performance can be improved in organisations. This textbook applies underlying theories to the real world challenges faced by service operations managers on a daily basis, by providing a diverse range of examples and illustrations. Each chapter provides a range of tools, ...
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Analyse and address organisational challenges using real world examples Service Operations Management, 5th Edition, by Robert Johnston et al. is a market-leading text on service operations management and provides a clear understanding of how service performance can be improved in organisations. This textbook applies underlying theories to the real world challenges faced by service operations managers on a daily basis, by providing a diverse range of examples and illustrations. Each chapter provides a range of tools, frameworks and techniques designed to help you better analyse existing operations and understand ways to deal with operational challenges. Pearson, the world's learning company.
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Add this copy of Service Operations Management: Improving Service to cart. $63.29, good condition, Sold by Weird-Books rated 4.0 out of 5 stars, ships from NAPA, CA, UNITED STATES, published 2020 by Pearson.
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Seller's Description:
Good. Size: 7x0x10; 2021 printing. Good text, some reading wear to cover/edges, corner bumping to cover and a few page corners. (Shiny clay-coated pages, not matte finish)
Add this copy of Service Operations Management: Improving Service to cart. $83.00, new condition, Sold by BookstoreCA rated 5.0 out of 5 stars, ships from Arnprior, ON, CANADA, published 2020 by Pearson Education Limited.
Add this copy of Service Operations Management 5e to cart. $84.85, new condition, Sold by Educational Media Centre rated 4.0 out of 5 stars, ships from New Delhi, DELHI, INDIA, published 2020 by Pearson Education Limited.
Add this copy of Service Operations Management 5e to cart. $92.84, new condition, Sold by Basi6 International rated 5.0 out of 5 stars, ships from Irving, TX, UNITED STATES, published 2020 by Pearson Education Limited.
