Most discussion of visitor experiences uses a behavioural or managerial approach where the way the visitor thinks is ignored - it's a black box. Visitor Experience Design is the first book of its kind to examine best practice in creating and delivering exciting and memorable travel and visitation experiences from a cognitive psychological perspective - it opens the black box. The chapters draw on recent findings from cognitive psychology, cognitive science and neuroscience to provide a basis for a better understanding of ...
Read More
Most discussion of visitor experiences uses a behavioural or managerial approach where the way the visitor thinks is ignored - it's a black box. Visitor Experience Design is the first book of its kind to examine best practice in creating and delivering exciting and memorable travel and visitation experiences from a cognitive psychological perspective - it opens the black box. The chapters draw on recent findings from cognitive psychology, cognitive science and neuroscience to provide a basis for a better understanding of the antecedents of a memorable experience, including: ??? The psychological process of the formation or creation of a visitor's experiences ??? Psychological aspects of tourism experiences such as attention, emotion, memory and mindfulness ??? Pre-stage experience: customer inputs such as knowledge, myths, values and memories from previous travel ??? On-site experience: co-creation processes ??? Post-stage experience: immediate and long term outcomes including happiness and well-being ??? Experience design cases Tourism, hospitality and event managers seek to provide WOW experiences to their visitors through better design and management.This book encourages the discussion of different facets of experience design such as emotions, attentions, sensations, learning, the process of co-creation and experiential stimuli design. It will be of interest to tourism researchers and postgraduate students studying tourism management, marketing and product design.
Read Less
Add this copy of Visitor Experience Design to cart. $59.63, new condition, Sold by Educational Media Centre rated 4.0 out of 5 stars, ships from New Delhi, DELHI, INDIA, published 2017 by CABI Publishing.
Add this copy of Visitor Experience Design to cart. $64.12, new condition, Sold by Basi6 International rated 5.0 out of 5 stars, ships from Irving, TX, UNITED STATES, published 2017 by CABI Publishing.
Add this copy of Visitor Experience Design to cart. $64.12, new condition, Sold by discount_scientific_books rated 5.0 out of 5 stars, ships from Sterling Heights, MI, UNITED STATES, published 2017 by CABI Publishing.
Add this copy of Visitor Experience Design to cart. $65.12, new condition, Sold by Basi6 International rated 5.0 out of 5 stars, ships from Irving, TX, UNITED STATES, published 2017 by CABI Publishing.
Add this copy of Cabi Series in Tourism Management Research: Visitor to cart. $77.25, good condition, Sold by Anybook rated 5.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 2017 by CABI.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has hardback covers. In good all round condition. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 950grams, ISBN: 9781786391896.
Add this copy of Visitor Experience Design to cart. $81.85, new condition, Sold by Educational Media Centre rated 4.0 out of 5 stars, ships from New Delhi, DELHI, INDIA, published 2017 by CABI Publishing.
Add this copy of Visitor Experience Design to cart. $85.12, new condition, Sold by Basi6 International rated 5.0 out of 5 stars, ships from Irving, TX, UNITED STATES, published 2017 by CABI Publishing.
Add this copy of Visitor Experience Design to cart. $86.25, new condition, Sold by Educational Media Centre rated 4.0 out of 5 stars, ships from New Delhi, DELHI, INDIA, published 2017 by CABI Publishing.
Add this copy of Visitor Experience Design to cart. $90.74, new condition, Sold by discount_scientific_books rated 5.0 out of 5 stars, ships from Sterling Heights, MI, UNITED STATES, published 2017 by CABI Publishing.
Add this copy of Visitor Experience Design to cart. $91.74, new condition, Sold by Basi6 International rated 5.0 out of 5 stars, ships from Irving, TX, UNITED STATES, published 2017 by CABI Publishing.