Relevance: Hitting Your Goals...
David Apgar
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Making the Number: How to Use...
Greg Alexander,
Aaron Bartels
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Balanced Scorecard Step-By...
Paul R Niven
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Municipal Benchmarks:...
David Ammons
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The Multicapital Scorecard:...
Martin P Thomas, Ma, Msc,
Mark W McElroy
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Selling Energy: Inspiring...
Mark T Jewell,
Rachel a Christenson (Contributions by)
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Benchmarking in the Process...
Munir Ahmad, St.
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Becoming a Category of One:...
Joe Calloway
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Innovating Lean Six Sigma: A...
Kimberly Watson-Hemphill,
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Municipal Benchmarks:...
David N Ammons
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If Only We Knew What We Know:...
Carla O'Dell,
Nilly Essaides
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Portfolio Performance...
Jon A Christopherson,
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Benchmarking in the Public...
Patricia Keehley,
Neil Abercrombie, Rep.
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Performance Management: A...
A Rolstadas,
Asbjorn Rolstadas (Editor)
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Performance Acceleration...
H. James Harrington
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Maintenance Benchmarking and...
Ralph W Peters
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Detail Process Charting:...
Ben B Graham
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Metrics 2.0: Creating...
Ruth A Huwe
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Benchmarking for Best...
Christopher E Bogan,
Michael J English
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Best Practices in Planning...
David A J Axson,
The Hackett Group
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Benchmarking Management Guide
American Productivity and Quality Center,
Am Prod Quality Ctr
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Municipal Benchmarks:...
David N Ammons
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Benchmarking Staff...
Dr. Jac Fitz-enz, Ph.D.
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Do It Right the Second Time:...
Peter Merrill
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