101 Tough Conversations to...
Paul Falcone
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The Leading the Unleadable:...
Alan Willett, PH.D.
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Dealing with Difficult People
Harvard Business Review,
Tony Schwartz
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Powerful Phrases for Dealing...
Renee Evenson
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Shifting the Monkey: The Art...
Todd Whitaker
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101 Sample Write-Ups for...
Paul Falcone
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Getting Along: How to Work...
Amy Gallo
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Dealing with Problem...
Amy Delpo,
Lisa Guerin
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The Drama-Free Workplace: How...
Patti Perez
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The Ostrich Effect: Solving...
William Kahn
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Set-Up-To-Fail Syndrome:...
Jean-Francois Manzoni,
Jean-Louis Barsoux
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From Hello to Goodbye
Christine V Walters
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101 Sample Write-Ups for...
Paul Falcone
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Managing the Unmanageable:...
Anne Loehr
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Working with Problem Faculty:...
R Kent Crookston
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Working with Difficult and...
John Frank Eller, III
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Stop Complainers and Energy...
Linda Byars Swindling
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Toxic Workplace!: Managing...
Dr. Mitchell Kusy,
Elizabeth Holloway
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Dealing with Difficult People
Rick Brinkman,
Dr. Rick Kirschner
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201 Ways to Turn Any Employee...
Casey Fitts Hawley
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Trouble at Work
Prof. Ralph Fevre,
Prof. Duncan Lewis
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The Price of Pettiness: Bad...
Alexander Alonso
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Jerks at Work, Revised...
Ken Lloyd
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Wait, I'm Working with Who?!?...
Peter Economy
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