Introduction to Library...
Thomas L Carter,
G Edward Evans
Buy from $6.99
|
Serving the Difficult Customer
Kitty Smith
Buy from $7.48
|
Interlibrary Loan Sharks and...
Benita L Epstein,
GraceAnne A DeCandido (Foreword by)
Buy from $1.58
|
Customer Service Excellence:...
Darlene E Weingand
Buy from $75.89
|
Assessing Service Quality:...
American Library Association
Buy from $35.13
|
The Library and Its Users:...
John M Budd
Buy from $100.32
|
Reference Services and...
Linda S Katz
Buy from $37.08
|
Introduction to Library...
G Edward Evans
Buy from $26.01
|
Introduction to Library...
Anthony J Amodeo,
Thomas L Carter
Buy from $34.65
|
The Assertive Librarian
Janette S Caputo
Buy from $13.96
|
When they turn to us :...
Free Library of Philadelphia,
Eleanor Jo Rodger
Buy from $12.00
|
It Comes with the Territory:...
Anne M Turner,
Gordon Conable (Foreword by)
Buy from $1.99
|
Booktalk! 3: More Booktalks...
Joni Bodart-Talbot
Buy from $8.26
|
Educating the Library User
John Lubans
Buy from $36.08
|
Knowing Where to Look: The...
Lois Horowitz
Buy from $3.97
|
Libraries and Cultural Change
Ronald C Benge
Buy from $34.84
|
Customer Service: A How-To-Do...
Suzanne Walters
Buy from $274.23
|
Booktalk! 2: Booktalking for...
Joni Bodart
Buy from $2.50
|
Book Discussions for Adults:...
Ted Balcom
Buy from $47.08
|
Book Availability and the...
Michael Keeble Buckland
Buy from $42.57
|
Educating the Public Library...
John Lubans
Buy from $14.95
|
Reader Services in...
John Fletcher
Buy from $95.43
|
Making books work, a guide to...
Jennie Maas Flexner
Buy from $20.00
|
Circulation, Interlibrary...
David F. Kohl
Buy from $47.30
|
